Frequently Asked Questions
- ACCOUNT SETUP
How do I register on Quantra® portal?
The header of Quantra’s homepage (https://quantra.quantinsti.com) contains a link to "Sign Up" with us. On clicking this link you can simply register yourself with us using social media logins or you can sign up simply with your email id as well! If you register via your email id, you will receive an email asking you to verify your registration. Once you have verified your email id, you can come back and log into Quantra and start learning about Algorithmic and Quantitative Trading.
What if I forget my password?
If you have used your email id to sign up with Quantra, you can click on the “Forgot password?” link in the "Login" window, enter your email id in the field provided and click the Send button. We will send a link in your mailbox which would help you in setting a new password. If you have forgotten your google+ or linkedin password, simply go over to their respective website and reset your password to login back into Quantra.
I am unable to Login/Sign Up, what needs to be done?
The Login and Sign Up buttons open up pop-ups which allow you to enter your details for logging in/registering with Quantra. Kindly deactivate your pop-up blocker and click the Login/Sign Up button. If your pop up blocker is disabled and you still face issues logging in, then you should enable javascript in your browser (follow this link to know how). If you still face any difficulties, simply reach out to us through the Contact page, link available at the footer of the website or email us at quantra@quantinsti.com. We will make sure that we help you in resolving your issues at the earliest.
How do I change my name on my account?
After logging into Quantra, clicking the icon on the top right corner of the page opens a dropdown menu. Clicking the Profile link will redirect you to your profile page where you can change your name, add an introduction and provide links to your social media accounts.
Why have I not received an activation email?
If you have registered using one of the social media channels then there is no need for activating your account, it is activated automatically. If you have tried registering via your email id then there could be many reasons for not receiving the activation email, some of which might be:
1. There was a typo while entering your email address.
2. The automated email message was caught by your spam filter.
3. Your email provider might have blocked the automated email message
The following are a few solutions which might help you:
1. Check your spam or junk folder for an email from quantra@quantinsti.com.
2. Add quantra@quantinsti.com to your email contacts or approved senders list.
If none of these fixes work, go over to the contact page and write to us. We will help you in activating your account.Why is it necessary to login for doing courses?
Quantra awards certificates to learners for successfully completing any course on our learning portal. For this reason, we require your details in order to create your certificate. It also helps in making sure that your course progress is kept updated for your reference. We aim at providing personalized learning to our users, which is why we require you to login to Quantra to start learning.
- ACCOUNT BENEFITS
What additional benefits do I get when I register at Quantra®?
Once you register on Quantra, you get access to:
1. Free learning resources at QuantInsti website: An ever-growing knowledge pool in the form of tutorials, blogs, ebooks, and downloadable trading models.
2. Webinars: Learn from the experts for free through the webinars conducted by QuantInsti.How do I access these additional benefits provided by QuantInsti?
After logging into Quantra, clicking the icon on the top right corner of the page opens a dropdown menu. Clicking the "My Services" link will redirect you to your "My Services" page where you can access the services by launching the respective icons.
What is EPAT™?
EPAT™, Executive Programme in Algorithmic Trading is a niche, comprehensive training programme for professionals who want to learn about Algorithmic and Quantitative Trading. The programme provides you an avenue to learn under the guidance of industry experts along with dedicated career and course support. It also helps you learn the practical aspects through QuantInsti’s new age trading back-testing platform, Blueshift, which allows you to develop and test your trading strategies with real market data.
- ACCESSING QUANTRA
What is the Learner Dashboard?
Once you have logged into Quantra, you are directed to your personalized dashboard. Over here you will see the courses you have registered for, a link to the community of Quantra students and experts, notifications about your activity and upcoming events.
What is the Community? How is it beneficial?
The Community is where you can interact with fellow students and experts from the Algorithmic trading industry. You can ask questions or find relevant discussions, which would help you in clearing your doubts. We urge everyone to take part in discussions and collectively create a pool of resources to help anyone who wants to learn more about Algorithmic Trading.
How do I get my doubts cleared on a particular topic?
Quantra’s Community is the best place to get your doubts cleared. You could first see whether the topic that you would like to discuss upon is already being discussed, if not you can start a new discussion by clicking on the Start Discussion button. The community is where students and experts come together to discuss topics on Algorithmic trading, spending time here will greatly help in clearing your doubts.
Do courses have captions or transcripts?
Yes! All courses on Quantra have subtitles (at the bottom of the video) or interactive transcripts on the right under "Transcript" section. Interactive transcripts are clickable subtitles which appear on the right of the course video, they can be used to navigate to any part of the video.
- ACCESSING COURSES
How do I register for a course?
After finding the course which interests you, enroll yourself by clicking on the "ENROLL NOW" button. Quantra offers both free and paid courses. For paid courses, you will be redirected to a secure payment gateway. You can see the free courses by using the filter on left hand side. Once you are enrolled for the course, you can click on the "START COURSE" button and you would be redirected to the first unit of the course!
How do I register for a paid course?
For a Paid Course, while enrolling yourself for the course, you will be redirected to a secure payment gateway where your payment will be processed. Once the payment is captured by the payment gateway, it will redirect you back to the course so you can start with the course right away! In case of any issues with payment please write to us at quantra@quantinsti.com.
How do I navigate through a course?
When doing a course, the left side of your screen will contain the current unit that you are undergoing . On the top right is a dropdown which contains the course structure. You can further click on any module of the course to expand and show its units. This is a useful tool to help you navigate to any unit in the course. Once you have finished a particular unit, clicking on the "NEXT" button will take you to the next unit in the course. Alternatively, you can also use the dropdown to navigate back and forth in the course.
Where can I find details about running courses?
On your dashboard, clicking on the "ALL COURSES" link will take you to the Course List page where you will find all the courses that are running on Quantra. There are filters on the left of this page which would help you in filtering down to relevant courses. Clicking on a course will show you more details about the course.
Do I get a certificate for completing a course?
Yes, Quantra certifies its users once they successfully complete a course. You can download your certificate by clicking on the icon at the top right corner of the page and selecting certificates from the menu.
What are course reviews? How do I review a course?
Once you have completed a course, you will be given the choice to share your review. This would help Quantra in enhancing the course and will also assist future students to understand more about the course from a fellow student’s perspective.
Can I access the course content even after finishing a course?
Yes, you can. All courses on Quantra have lifetime access, so even if you finish your course you can access all the videos, quizzes, exercises and downloads for as many times as you want.
How do I find relevant courses?
Quantra allows you to search for courses by name & course content. If you are looking for a particular topic, you can search for it and see whether we offer a course on that topic. You could also use the filters provided on the Course List Page to display only relevant courses as per your filter.
- PAYMENTS
I am unable to make payments for paid courses, what should I do?
If you are facing any issues in making payments for a course, just go over to our contact page (link provided at the footer) and write to us. We will get back to you with a solution at the earliest, or Reach out to us through mail at quantra@quantinsti.com
Where can I find my past payment details?
After logging in, clicking the icon on the top right corner of your screen will open a dropdown menu which contains a Transaction Details field. On clicking this field, you will be redirected to a page where all your payment records have been listed for your perusal.
- TROUBLESHOOT PROBLEMS
I am having issues connecting to/ accessing Quantra, what should I do?
If you're having problems connecting to Quantra, first:
1. Check your Internet connection.
2. Try clearing your cache and cookies.
Click here if you need details on how to clear cache & cookies on chrome as well as other browsers.
3. Make sure you're using a supported and updated browser. For best experience use Google Chrome (version 54 or above). Mozilla Firefox: Version 49 or above, and Internet Explorer: Version 11 or above are also supported to learn courses on Quantra.I am facing payment related issues?
If you face any issues related to payment, just go over to our contact page (link provided at the footer) and write to us, or Reach out to us through quantra@quantinsti.com. We will get back to you with a solution at the earliest.
What if my question is not answered here?
If you have any other questions that are not answered on this page, you can go over to the contact page and write to us, we will get back to you at the earliest!