Video not playing

Andrew_Faltas_HkGwt · July 3, 2024, 1:35pm

Course Name: Python for Trading: Basic, Section No: 2, Unit No: 1, Unit type: Video

Hi

I began this course yesterday. Today I'm trying to continue and the video is not playing on my macbook

varun_kumar_pothula · July 3, 2024, 2:55pm

Hello Andrew,

I'm able to play the video.

Can you please try to re-load the page and share the screenshot of the error, and browser details (name, browser version) if you aren't able to play the video?

Also, could you try in a different browser and let us know if you are able to play the video?

Thanks

Andrew_Faltas_HkGwt · July 3, 2024, 3:13pm

Hi Varun.

I'm using chrome Version 126.0.6478.127 (Official Build) (x86_64)

I've tried many times to reload and it will not play

varun_kumar_pothula · July 5, 2024, 11:21am

Hello Andrew,

A meeting has been scheduled with the tech team to resolve the issue over a call.

Please refer to the email with subject line 'Invitation: Andrew | Video Issue on Quantra Platform @ Mon Jul 8, 2024 6:30pm - 7:30pm (IST)' for the meeting details.

This query will be addressed via email.

Ref to the email subject line 'Regarding Video Issue on Quantra Platform'

Thanks and Regards,

Varun Kumar Pothula