Course videos not loading - Getting errors and blank screen

Hi 



Course videos are not loading and getting constant error messages. I have tried multiple browsers and still the issue persists. 



Sometimes when the video loads, the screen is black but audio is playing.



Please help to fix this.



Browsers tested


  1. Google Chrome - version 120.0.6099.119
  2. Safari - version 17.2





    video-load-failure.jpeg - Google Drive



    blank-screen.png - Google Drive





     

Hi Debojit,



This was resolved over email. If you have any other issues, please feel free to share them here.