Quantra Learning Experience Support¶

For best learning experience, always keep your browser updated!

Click here for details about the compatible browser(s) & its version(s).

What is the Dashboard?¶

Once you have logged into Quantra, you are directed to your personalized dashboard. On the dashboard, you will see the courses you have registered for, a link to the community of Quantra students and experts, notifications about your activity and upcoming events.

How do I get my doubts cleared on a particular topic?¶

Quantra’s Community is the best place to get your doubts cleared. You could first see whether the topic that you would like to discuss upon is already being discussed. If not, you can start a new discussion by clicking on the Start Discussion button. The community is where students and experts come together to discuss topics on Algorithmic trading, spending time here will greatly help in clearing your doubts.

Where can I find details about Quantra courses?¶

On your dashboard, clicking on the Browse Courses link will take you to the Course List page where you will find all the courses that are running on Quantra. Upon scrolling, there are filters on the right side of this page which would help you in filtering down to relevant courses. Clicking on a course will show you more details about the course.

How do I navigate through a course?¶

When doing a course, the top left side of your screen will display the name of the current unit that you are undergoing and a dropdown which contains the course structure. You can further click on any module of the course to expand and show its units. This is a useful tool to help you navigate to any unit in the course. Once you have finished a particular unit, clicking on the NEXT button will take you to the next unit in the course. Alternatively, you can also use the dropdown to navigate back and forth in the course.

Do courses have captions or transcripts?¶

Yes! All courses on Quantra have the optional subtitles playing inside the video. All video units also have interactive subtitles running in the Subtitle tab below the video area. These subtitles are clickable, and can be used to navigate to any part of the video.

Are videos downloadable?¶

No, videos are not downloadable on Quantra. However, some of the course material is downloadable such as Python Jupyter notebooks (with strategy codes). We also guide you to use these codes on your own system for you to practice further.

What are the system requirements to do a course on Quantra?¶

Fast-speed internet connection and a browser application is required for a Quantra course. For the best learning experience, use Google Chrome.

Note

For information about other compatible browsers & their versions, please click here.

How do I download a Jupyter notebook on my local machine?¶

You can download a Jupyter notebook by following the steps below:

Enter a course unit with a Jupyter notebook
Click on the File dropdown button
From the options, click on the Download as button
From the choices, choose the desired format for download

Additional Information

Currently, you can download a notebook in any of the five formats such as HTML (.html), Markdown (.md), Notebook (.ipynb), Python (.py) & Reveal.js slides (.slides.html)

How do I download all the notebooks in the course on my local machine?¶

To download all the Python Jupyter notebooks in one compressed file, you can simply go to the last section of the course, Course Summary, and click on the Python Codes and Data unit.

Once you're inside the unit, you can click on the Download icon (). Upon clicking, the zip file will start downloading on your local machine and you will be able to access the coding notebooks after file extraction.

I am unable to find my purchased course on the dashboard. What should I do?¶

In such a case, firstly, you should confirm if the payment for the course was successful. Post confirmation, if you're still unable to see the course in your dashboard, you can simply write to us at quantra@quantinsti.com and our Customer Satisfaction Team will address your query at the earliest.

My payment got debited but I am unable to see my courses on the dashboard.¶

In such a case, you can follow the steps below:

Wait for a few minutes, if you have just made the payment. You should mostly receive a payment confirmation email along with the course details.
Else, you can reach out to the Customer Success team at quantra@quantinsti.com with the necessary screenshots & details of the enrolled course

My courses on the dashboard are not loading. What should I do?¶

If you're seeing a blank white screen or seeing a error loading message in a red dialogue box, you can simply refresh the broswer tab or restart the browser .

At times, the internet speed can also cause issues. Therefore, it's always advisable to ensure that the internet speed is optimum for pages to load successfully.

What if my question is not answered here?¶

If you have any other questions that are not answered on this page, simply reach out to us through the Contact Us Page or email us at quantra@quantinsti.com. We will make sure that we help you in resolving your issues at the earliest.