A question about an error on Ibidgepy

AI & Machine learning
1

Hello there:





 I was working on a code in order to fetch premarket data from interactive brokers using Ibridgepy function, I got the following error when executin the code:



"

   raise CustomError(errorCode, 'errorId:%s errorMessage=%s' % (errorId, errorMessage))



CustomError: errorCode:162 errorId:592 errorMessage=Historical Market Data Service error message:HMDS query returned no data: BMEA@SMART Trades

"



Now  I used the supersymbol on Ibridgepy:



superSymbol(secType='STK', symbol='BMEA', currency='USD', exchange='SMART', primaryExchange='NASDAQ').



Now, ticker BMEA (Biomea Fusion Inc.) is available on Interactive brokers   , So I don't know How can I fix this error… can anyone help me please ??



Thanks





 

2

Hi Ghery,



The error message you are seeing indicates that the historical market data service (HMDS) was not able to retrieve any data for the specified symbol and exchange. This could be due to various reasons, such as incorrect symbols, exchange, or data not being available for the requested time period. I would suggest you contact Interactive Brokers customer support for assistance. They will be able to help you diagnose the issue and provide a solution.



Hope this helps!



Thanks,

Akshay